How Function Booking Works on Partystar

Booking a venue with Partystar is simple — and we give you protection and transparency every step of the way.

1. Discover Venues

  • Use filters to narrow venues by location, capacity, style, or type.
  • Sort by price, popularity, or photos to pick the right space.
  • Click a venue listing to view full details, photos, and function space information.

2. Enquire Through Partystar

  • Click “Enquire” on any listing to message the venue directly via Partystar.
  • Once you enquire, you’re automatically eligible for Partystar’s Function Booking Guarantee.
  • If the venue responds with a conflicting price or different terms, you can report this via the link in your enquiry email.

3. Confirm Your Booking

  • After your enquiry, the venue may send a booking form including hire fees, minimum spend, and any extra costs.
  • Review the form carefully — check for cleaning, security, or staff fees.
  • Confirm the booking. The Function Booking Guarantee applies from this point.

4. Example Booking Scenarios

  • Green Room: $300 hire + $1,000 minimum spend (Food Only). You spend $800 on food → $200 balance charged.
  • Orange Room: $0 hire + $1,200 minimum spend (Food/Drink). You spend $1,000 total → $200 balance charged.
  • Antonio Room: $150 hire + $1,000 minimum spend (Food Only). Booking form clearly shows these amounts.

5. Provide Feedback and Use the Guarantee

  • Leave feedback after your event to help future bookers.
  • If you were quoted a higher price than listed, you may claim under the Function Booking Guarantee.
  • If facilities promised are unavailable, submit a claim for resolution.

6. Tips to Book Smarter

  • Ask for a written quote including hire charge and minimum spend.
  • Compare venues and dates to find the best value.
  • Confirm guest numbers early — it may affect costs.
  • Keep all communications for Function Booking Guarantee claims if needed.

7. Glossary / Key Terms

  • Hire Charge: Fee to cover venue costs (staff, cleaning, power). Excludes food and drinks.
  • Minimum Spend: Amount required to be spent on food and/or drinks to hire the venue.
  • Function Booking Guarantee: Protects you if the venue quotes higher costs than listed or fails to provide promised facilities.

Last updated: 16 November 2025